Legal

Shipping Policy

Last updated: May 2026

1. Promotional 3D Model (Founder Waitlist)

Estimated Ship Date: Promotional 3D models are estimated to ship within 45 days of your waitlist registration date. This is an estimate and may vary based on print queue volume and model complexity.

Eligible Countries: We currently ship promotional models to the United States. International shipping availability will be announced as we expand capacity.

Shipping Cost: Shipping of the promotional model is included in your $20 reservation fee at no additional charge.

Tracking: A shipping confirmation with tracking information will be sent to your registered email address once your model has been dispatched.


2. Model Size Restrictions

Uploaded custom models must fit within the following dimensions:

Models exceeding this size will not be printed and you will be contacted to select an alternative.


3. Supported File Formats

We accept the following 3D file formats for custom uploads:

After payment, our team will reach out via email to collect your file.


4. Damaged or Lost Shipments

If your model arrives damaged or is lost in transit, please email info@nokux3d.com within 14 days of the expected delivery date and we will arrange a reprint or resolution.


5. Product Orders (Future)

Shipping terms for the noku x3D F1 printer will be published when pre-orders open.


6. Contact

Questions? Email us at info@nokux3d.com