Legal

Refund & Cancellation Policy

Last updated: May 2026

1. Waitlist Reservation Fee ($20)

Pre-Shipment Refunds

If you wish to cancel your reservation before your promotional 3D model has been shipped, you are entitled to a full refund of your $20 fee. To request a refund, email info@nokux3d.com with the subject line "Refund Request" and the email address used to register.

Post-Shipment — No Refunds

Once your promotional 3D model has been shipped, the $20 reservation fee becomes non-refundable. This is because the fee has been applied toward the cost of manufacturing and shipping your model.


2. Free Waitlist

Members on the free waitlist have no payment on file and may remove themselves from the list at any time by emailing info@nokux3d.com.


3. Product Orders (Future)

Refund and cancellation terms for the noku x3D F1 printer purchase will be published at the time pre-orders open.


4. How to Request a Refund

We aim to process all refund requests within 5 business days.


5. Contact

Questions? Email us at info@nokux3d.com